FAQ - Frequently Asked Questions

Bloque

 

I am class representative

That means being the spokesperson for my class and attending delegate meetings when convened.

I cannot do sport

Submit or email your Educational Advisor a medical exemption certificate for Physical Education and attend the class.

If there is an error in my Schedule

Contact your assigned Educational Advisor.

If I arrive late to class with a valid reason

Present a written justification to your Educational Advisor (or ask your family to send it by email), who will then excuse the tardiness.

If I need to leave school during the school day

The family or legal guardians must inform your Educational Advisor by email as soon as possible to authorize your departure.

If I forgot my school ID card

Without a card, the student is not authorized to leave.

If I have problems with my locker

Go to the Educational Advisor’s office.

If I have been absent from school

Please email your Educational Advisor to justify your absence. If your illness lasts more than two days, provide a medical note.

For days immediately before or after the holidays, a prior request (at least one week in advance) must be submitted to the Deputy Director of Secondary, Mr. Hernández, through this contact, with a copy to your assigned Educational Advisor.

If a teacher is absent

The student should wait 5 minutes for the substitute teacher. If the teacher does not arrive, contact your Educational Advisor (usually, one student from the group may go to the Educational Advisor's office while the others wait quietly outside the classroom).

If I have a free period in my Schedule

S1 students are under the responsibility of their Educational Advisor and must attend study hall during all free periods.

S2 to S7 students can stay in the library, study halls, or outdoor secondary spaces.

If I feel unwell or get sick while at school

Go to your Educational Advisor, who will direct you to the nurse's office, where parents will be notified if necessary. If you're in class, ask the teacher for permission to visit the Educational Advisor.

If I have lost something (objects, mobile phones, clothing, etc)

Go to the Educational Advisor’s office.

If I want to request a meeting with the school psychologist

Contact your Educational Advisor, who will inform the psychologist while respecting your privacy and discretion, or contact the psychologist directly via email (include the psychologist's email address).

If I need help

You can talk to any trusted school staff member, and they will do whatever they can to help you.

Who is my pedagogical advisor and how can I contact him/her

 - Access by here to contact the corresponding pedagogical advisor 

What is the Green card, and how can it be used?

The green card allows students who don’t have a class at the beginning or end of the school day to arrive just before their first class or leave after their last class.

What is the Yellow card, and how can it be used?

It allows students to go home for lunch if they wish. They can also stay home if they do not have class during the periods immediately before or after lunch. Managing time outside of school is the sole responsibility of the families who requested the yellow card.

How can I reuqest a card?

At the start of the school year, you will find a link in the school's welcome or Educational Advisors’ messages. This must be filled out within a set timeframe. For any essential updates, check with your assigned Educational Advisor.

I have lost my school card; who can issue a duplicate?

Send an email to Ms. Pilar Vadillo or your assigned Educational Advisor.

How can I be assigned a locker?

The Educational Advisor will contact students directly in the first few days of the academic year and assign lockers and their locking systems.

How and where can I enroll in extracurricular activities?

At the Secondary Secretariat or by emailing info@mundosport.net

Can I bring my phone and other electronic devices?

Mobile phones and other electronic devices are prohibited under the regulations published by the Generalitat Valenciana. However, it is highly recommended that you check the detailed policy published in the school agenda.

Can I bring my skateboard inside the school grounds?

No, skateboards are not allowed inside the school for safety reasons.

Can I bring my bicycle to school, and where can I use and park it?

Students can ride their bicycles to school. Bicycles can be parked inside the school premises at the bike rack located in front of the gym.

The school is not responsible for the items that students choose to bring to school, as provided by Article 34 of the General Rules of European Schools.

Can I record images, videos, photos or voice within the school grounds?

NO, recordings are not allowed inside the school unless they are part of pedagogical activities that have been duly justified by a teacher and follow the school’s usage policy.